Customer Service
Learn how AI is reshaping customer service with real-world tips, tools, and insights to help your business respond faster and serve customers better.
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What Are Chatbots and How Do They Work?
What Is a Chatbot? Businesses are always looking for ways to better connect with customers, work more efficiently, and respond faster. One powerful tool helping them do this is the chatbot. Chatbots are changing how companies talk to their customers. A chatbot is a computer program that can have conversations with people using text or…
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How to Build a Customer Service Chatbot
Customer want quick responses, 24/7 availability and personalized interactions. Fulfilling these demands using traditional methods is like using stones to make fire. A chatbot can streamline customer support, increase satisfaction, and boost sales.. Why Should Business Owners Invest in a Customer Service Chatbot? Step 1: Define Your Chatbot’s Purpose and Scope A customer service chatbot…